Playing mobile casino games and chasing big payouts is always an exciting time. But what happens when a question or issue arises? In these cases, it's nice when the casino that you're playing at offers excellent customer service. And BitStarz mobile casino is one of the gaming industry's best when it comes to giving you knowledgeable support in a timely manner. Here's a closer look at what you can expect from BitStarz customer support.
When you have a question or issue for BitStarz support, click the menu button and scroll down to the Support option (mobile) or choose the Help tab (PC/Mac). You'll be given the option to contact BitStarz through email, live chat, or phone. Live chat is the best way to contact support because it puts you in touch with reps immediately. Email is nice for times when your matter isn't as urgent, and/or you just want to drop BitStarz a line on how much you enjoy their casino.
BitStarz offers support in both English and Swedish. So if you're from Sweden or an English-speaking country, BitStarz will be able to answer your inquiries with no problem.
If you'd like to answer your own question without contacting customer support, you can do so through the FAQ section. This shows the most-popular and common questions posed to BitStarz support, including how to create an account, how to recover your password, where you can purchase Bitcoin, and if the games are fair. The Bitcoin question is especially important because more and more players are using this cryptocurrency to play mobile casino games.
As you can see, BitStarz has many of the bases covered for what a good customer service operation entails. They offer 3 forms of support, two different languages, and an extensive FAQ section that covers many of the questions you may have. This being said, when you play at BitStarz Casino, you won't have to worry about getting quality customer support.